Catfish Conservation Group Information


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Check out the new product section for the forthcoming book all about catfishing - Top quality hardback book with lots of information about catfishing - 150 colour images and over 30 diagrams. Publish date 25th April. Order your copy now !

About Us CCG are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@catfishconservationgroup.com

Our Contact details:
Catfish Conservation Group
The Retreat
Heath Lane
Ewshot
Farnham
Surrey
GU10 5AW
Tel 01252 852528
Fax 01252 852528
email info@catfishcconservationgroup.com

Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa, Mastercard and debit cards such as Maestro. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling
FOR URGENT ORDERS PHONE ME TO PRIORITISE YOUR ORDER

Your order will be shipped via post or via courier depending on weight,
You will be charged postage rates for normal post, plus cost of packing material at cost
For orders 2kg - 5kg postage will be & £7.50 and will be next day. Over 5kg and all bulky items (rods) £9.00 for over 5kg or for all bulky items such as rods

PLEASE NOTE I WILL BE AWAY BETWEEN 25th MAY AND 1st JUNE SO NO PRODUCT WILL BE SHIPPED DURING THIS PERIOD- I normally expect to ship orders within 3-4 days - you will receive confirmation of shipments via email

If your order is urgent please call on 07940 834880 and we will arrange immediate shipment

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Delivery Schedule We deliver your order right away. We will normally send your order to you in <3> business days . International orders are generally received in under <10> days.

Back Orders If your item is not in stock, we will back order for you and ship it when in stock. Please email if you wish to cancel at any time.

Tax Charges The CCG is subject to VAT, so VAT is not charged

Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee If, for any reason you are not satisfied with a product contact us on 01252 852528 or by email
returns will normally be accepted within 30 days and goods are in unused condition.

Reaching Us If you need to reach us, please email us on info@catfishconservationgroup.com, alternatively, you can call on 01252 852528, International +44 1252-852528 or CCG, The Retreat, Heath Lane, Ewshot, Farnham, Surrey GU10 5AW.

Privacy Policy Catfish Conservation Group do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

Returns Policy If for any reason you are dissatisfied with your purchase, please contact us. Any returns must be agreed in advance and postage costs incurred by the CCG will be deducted from any return.